Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Castleford
GPhC Registration No. 9012511
Last Updated: July 2026

At Pharmacy Weight Loss Castleford, we are committed to protecting your personal information and handling it responsibly. This policy explains how we collect, use, and protect your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

1. Who We Are

Pharmacy Weight Loss Castleford is a GPhC registered online pharmacy weight loss clinic (GPhC No. 9012511) serving patients in Castleford and across the UK. We act as the data controller for all personal information we collect through our services.

2. Data We Collect

To provide safe and effective pharmacy services, we may collect the following types of information:

• Personal details: Full name, date of birth, gender, and contact information including address, phone number, and email address.
• Health information: Medical history, current medications, weight, BMI, and other clinical details necessary for prescribing weight loss treatments.
• Payment information: Billing details processed securely through our payment provider.
• Technical data: IP address, browser type, and website usage information collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health information to:

• Assess your suitability for weight loss treatments safely and appropriately.
• Issue prescriptions reviewed and approved by our registered pharmacist.
• Arrange delivery of your medication, which is dispatched within 1 working day of pharmacist approval.
• Communicate with you regarding your order, treatment, or any follow-up care.
• Maintain accurate medical records as required by pharmacy regulations.
• Comply with our legal and regulatory obligations as a GPhC registered pharmacy.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and the provision of healthcare services under UK GDPR.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly.
• Analytics cookies: Help us understand visitor behaviour so we can improve our services.
• Functional cookies: Remember your preferences to personalise your experience.

You can control or disable cookies through your browser settings at any time. Please note that disabling certain cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to any third party. We may share your information with trusted third parties only where necessary, including:

• Delivery partners: To fulfil medication dispatch within 1 working day of pharmacist approval.
• Payment processors: To securely handle transactions on our behalf.
• IT and platform providers: Who support the operation of our website and patient management systems.
• Healthcare professionals: Where clinically appropriate or required for patient safety.
• Regulatory authorities: Including the GPhC or NHS bodies where we are legally required to disclose information.

All third parties we work with are required to handle your data securely and in line with UK data protection law.

6. Data Retention

We retain your personal and medical records for a minimum of 8 years in line with NHS and pharmacy regulatory guidelines. After this period, data is securely deleted or anonymised.

7. Data Security

We take appropriate technical and organisational measures to protect your personal information against unauthorised access, loss, or misuse. Our systems are regularly reviewed to ensure your data remains secure.

8. Your Rights

Under UK GDPR, you have rights in relation to your personal data, including the right to access, correct, or request deletion of your information. You also have the right to object to or restrict how we process your data, and to request that we transfer your data to another provider where applicable. To exercise any of these rights, please contact us using the details below and we will respond within 48 hours.

9. Contact Us

If you have any questions about this privacy policy or how we handle your personal data, please get in touch:

Pharmacy Weight Loss Castleford
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

We aim to respond to all data-related enquiries within 48 hours.