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Terms of Service

Last updated: 23 July 2026

Terms of Service - Pharmacy Weight Loss Castleford

Pharmacy Weight Loss Castleford | GPhC Registration No. 9012511 | Last updated: July 2026

Please read these Terms of Service carefully before using our services. By placing an order or registering with us, you agree to be bound by these terms.

1. About Us

Pharmacy Weight Loss Castleford is a GPhC-registered online pharmacy operating under registration number 9012511. We provide clinically supervised weight loss services to patients in Castleford and the surrounding areas of the United Kingdom. Our pharmacy complies fully with all applicable UK pharmaceutical regulations and guidance issued by the General Pharmaceutical Council (GPhC).

2. Eligibility

Our services are available to individuals who are:

We reserve the right to decline service to any individual where it is deemed clinically inappropriate or where eligibility criteria are not met. Providing false or misleading medical information may result in cancellation of your order and potential reporting to relevant authorities.

3. Prescriptions and Clinical Assessment

All prescription-only weight loss medications supplied through our pharmacy require a valid prescription issued by a qualified prescriber. Before any prescription is issued, you must complete an online medical consultation questionnaire honestly and in full.

Our pharmacist will review your consultation and may request additional information or decline to issue a prescription if it is not considered safe or appropriate for you. We do not guarantee that a prescription will be issued following consultation.

Prescriptions issued through our service are valid only for the treatment and duration specified. You must not share, transfer, or misuse any prescribed medication.

4. Payment

Payment is required in full at the time of ordering. We accept major credit and debit cards and other payment methods as displayed at checkout. All transactions are processed securely using encrypted payment technology.

Prices displayed on our website include VAT where applicable. We reserve the right to amend pricing at any time; however, orders already confirmed will be honoured at the price paid.

In the event that your prescription is not approved, a full refund will be issued within 5 to 10 working days using your original payment method.

5. Delivery

Once your prescription has been reviewed and approved by our pharmacist, your medication will be dispatched within 1 working day. Delivery is made via a tracked service to the address provided at the time of ordering.

It is your responsibility to ensure delivery details are accurate. We cannot be held liable for delays or failed deliveries resulting from incorrect address information. If a delivery attempt is unsuccessful, please contact us promptly to arrange re-delivery.

6. Cancellations and Returns

You may cancel your order before it has been approved and dispatched by contacting us as soon as possible. Once a prescription has been issued and your medication has been dispatched, we are unable to accept returns or offer refunds, in accordance with medicines regulations governing the return of dispensed prescription items.

If you receive a damaged, incorrect, or defective product, please contact us within 48 hours of receipt and we will arrange an appropriate remedy.

7. Medical Disclaimer

The information provided on our website is for general informational purposes only and does not constitute medical advice. Our services are not a substitute for consultation with your GP or a qualified healthcare professional.

You should inform your GP of any medications prescribed through our service. If you experience any adverse effects or concerns relating to your treatment, stop use immediately and seek medical attention. In an emergency, always contact 999 or attend your nearest A&E department.

8. Data and Privacy

We handle your personal and medical data in accordance with UK GDPR and the Data Protection Act 2018. We aim to respond to all data-related enquiries within 48 hours. Our full Privacy Policy is available on our website.

9. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from your use of our services shall be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Contact Us

If you have any questions regarding these terms, please contact Pharmacy Weight Loss Castleford via the contact details provided on our website.